Service & support

We offer service/repair on all manufacturers of LCD, LED, Plasma, OLED and Home Audio Visual products, including DVD Players/Recorders, Blu-ray players/Recorders and Video Recorders.

Repairs on domestic products such as washing machines, dishwashers etc. are all carried out in the customer's house.

We have a call-out charge for all home visits (taken at the time the appointment is made) which, if the appliance is repaired at the time of visit, will be all that is payable (plus any parts required). If the repair is more involved and needs attention in our workshops then the full cost of the repair will be supplied as an estimate prior to repair. if you decide to replace your appliance 50% of the call out charge is put towards dleivery, installation and the remoal charge.

The minimum charge will be the call-out charge as listed below within a 15 miles radius:

Item Call-out Charge/Minimum Repair Charge (inc vat)
Plasma/OLED TV £60
DVD/Blu-ray Players
DVD/Blu-ray Recorders
Small/Large Domestic Appliances (excluding American Style Fridge Freezers)

Where customers bring items into the shop for repair we have an over-the-counter estimate charge.

Item  Over-The-Counter Estimate Charge (inc vat)
Plasma/OLED TV £40
 LCD/LED TV/DVD/Blu-ray £30 
Audio Systems £30 
Microwaves  £20 
Vacuum Cleaners/Small Domestic Appliances £15 

Sorry, we don't offer free estimates

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