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R. Barker (Tarring) Limited

Trading as Barkers of Tarring ~ Brighton Domestic Appliances ~ Panasonic Store Brighton

PRIVACY POLICY

The General Data Protection Regulation (GDPR) applies to all businesses from 25th May 2018 replacing the Data Protection Act. The Regulation places a responsibility on us to respect your rights when we process and hold your personal information. The information we obtain from you must only be used for lawful and specified purposes, must be accurate and up to date, must be relevant and not excessive in respect of the reason for which it is held and must not be kept for longer than necessary. All information, or data held about you by us must be kept securely, whether electronically held or in a paper form.

When you come to any of our stores to purchase goods and services as part of the normal and customary shopping experience we collect information from you including your name, address, telephone numbers and, with your consent, your email address. This information is only used for delivery purposes, transactional (i.e. payment) purposes and may, with your explicit consent be passed to manufacturers for extended and normal warranty purposes, and special promotions, such as cash-back. We may ask you directly for your explicit consent to use your email address for marketing purposes but will remove you from any such list if you wish to withdraw your consent at anytime. Simply call 01903 233680 and speak to one of the staff who will action your request immediately.

Your personal information will not be disclosed to any other third parties without your consent.

Any information obtained by us in respect of your purchases of goods or services with us are held electronically in a secure form for a period compliant with the requirements of HM Revenue and Customs for normal commercial / taxation purposes but you may ask us to remove you entirely from our records if you wish. Such information can be important, for instance with appliance call backs when a technical or safety issue is raised by the manufacturers.

We take all reasonable precautions to protect your personal information to ensure it is not lost, accessed by anybody else (without your specific consent) , or misused.

When you use our websites you are representing that you are of the age of majority.

Cookies

We use cookies on our websites in order to give our visiting customers a better use and enabling us to monitor the use on various web pages. Cookies do not enable us to gain access to your computer or gain any person information about you. The cookies we use are listed below and you can see when they expire:

                                                                                                                                                                                Expires

ekm_USERNAME                             Temporary cookies generated to test if

                                                                cookies are enabled on the visitors browser                         72 hours

ekm_pp_USERNAME                     Stores a unique reference to visitors cart contents            On Exit

ekm_tmp_ORDERNUMBER          Stores authentication details for customer

                                                                logged into section                                                                          On Exit

Optimizely                                          Analytics                                                                                              2025                      

Google Analytics

& Tag Manager                                 Analytics                                                                                              2025

ekmPowershop_cookie                 Ascertains your country to

                                                                Deliver correct currency                                                                On Exit

ASP Session ID                                   Tracks your visit to our website                                                 On Exit

Zoho                                                      Live Chat Service and CRM                                                           On Exit

Card Security

When you provide your card details to us the information is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS) and information is only held long enough to complete the transaction.

Storage of Information

Personal Information is secured on our electronic point of sale system and held on our own servers which are accessed via Window credentials. These are physically secure and cannot be accessed by unauthorized parties. Any paper records are locked away and only held for as long as deemed necessary. They are then destroyed in a secure manner

Customers have the right to complain to the Information Commissioners Office if you believe that there is a problem with the way we are handling your data.